Tickets sales are usually processed within 24 hours of purchase and tickets are sent to the email given at the checkout within 48 hours. The tickets are usually sent from the – tickets (at) tangledrootsfestival.com – email address.
Please, either print the tickets, or save them as a file on your phone, so that you can show the tickets at the gate upon arrival. The Festival Site has uneven mobile phone coverage and so do not rely on being able to access your emails at the entrance gate. Each ticket has a unique number and these are linked to your email address, surname and type of ticket.
If after 48 hours you still have not received your tickets feel free to email us at firstname.lastname@example.org with order number, email address and name used for the purchase and we will attempt to track down or resend any missing tickets.
Occasionally we are all out on site for a weekend and so it can take us a few days to reply to emails.